Help Center

What types of electrical appliances do you offer?

We offer a wide range of electrical appliances including switches, socket boards, wires, and accessories for residential, commercial, and industrial use.
Are your products compliant with safety standards?

Yes, all our products meet or exceed industry safety standards to ensure peace of mind for our customers.
Do you offer installation services?

While we do not provide installation services directly, our knowledgeable team can offer guidance and assistance to help you with installation procedures. We recommend consulting with a qualified electrician for installation.
What payment methods do you accept?

We accept various payment methods including credit/debit cards, UPI, and bank transfers.
Do you offer bulk discounts for large orders?

Yes, we offer competitive pricing and discounts for bulk orders. Please contact us directly for inquiries regarding bulk pricing.
What is your return policy?

We have a hassle-free return policy. If you're not completely satisfied with your purchase, you can return the item within [number] days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary depending on the destination. Please contact us for more information regarding international orders.
How can I track my order?

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Can I cancel or modify my order after it has been placed?

We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified or canceled.
How can I contact customer support?

You can reach our customer support team via email at [care@homeelectric.co.in] or by phone at [9123418583]. We're here to assist you with any questions or concerns you may have.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.