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Help Center
Frequently asked questions
General
Setting up FAQs
- 01We offer a wide range of electrical appliances including switches, socket boards, wires, and accessories for residential, commercial, and industrial use.
- 02Yes, all our products meet or exceed industry safety standards to ensure peace of mind for our customers.
- 03While we do not provide installation services directly, our knowledgeable team can offer guidance and assistance to help you with installation procedures. We recommend consulting with a qualified electrician for installation.
- 04We accept various payment methods including credit/debit cards, UPI, and bank transfers.
- 05Yes, we offer competitive pricing and discounts for bulk orders. Please contact us directly for inquiries regarding bulk pricing.
- 06We have a hassle-free return policy. If you're not completely satisfied with your purchase, you can return the item within [number] days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
- 07Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary depending on the destination. Please contact us for more information regarding international orders.
- 08Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
- 09We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified or canceled.
- 10You can reach our customer support team via email at [care@homeelectric.co.in] or by phone at [9123418583]. We're here to assist you with any questions or concerns you may have.
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